Support

Frequently Asked Questions

Find answers to common questions about using MyTicketSeller. Can't find what you're looking for? Contact our support team for personalized assistance.

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Frequently Asked Questions

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How do I create an account on MyTicketSeller?

I forgot my password. How can I reset it?

Can I change my email address or personal information?

What payment methods do you accept?

Is it safe to buy tickets online through your platform?

Can I buy tickets for someone else?

What happens if an event is sold out?

How will I receive my tickets?

I did not receive my tickets. What should I do?

Can I transfer my tickets to someone else?

How do I find events in my city?

Can I get a refund if I cannot attend an event?

What if an event is cancelled or postponed?

Are there age restrictions for events?

Do you have a mobile app?

Can I use mobile tickets for entry?

Are there additional fees when buying tickets?

Why do ticket prices sometimes change?

How can I contact customer support?

What information should I provide when contacting support?

The website is not loading properly. What should I do?

My payment failed but I was charged. What happened?

How do you protect my personal information?

Can I delete my account and personal data?

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